Terms of Service
Clear terms for using Genwave services and Agent
Last updated: January 2025
You Own Your Content
All content you create with Genwave belongs to you
Enterprise Security
10-layer security protecting your WordPress site
30-Day Undo
Reverse any Agent action for up to 30 days
1. Acceptance of Terms
By accessing and using Genwave's services, you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
Genwave provides AI-powered content creation services including:
- •Product description generation
- •Social media content creation
- •AI image generation
- •Content analysis and optimization
- •Text-to-speech conversion
- •Smart business automation tools
3. User Accounts
To access certain features, you must create an account. You are responsible for:
- •Maintaining the confidentiality of your account
- •All activities that occur under your account
- •Providing accurate and complete information
- •Notifying us of any unauthorized use
4. Acceptable Use
You agree not to use our services to:
- •Create content that is illegal, harmful, or offensive
- •Infringe on intellectual property rights
- •Distribute malware or engage in malicious activities
- •Attempt to breach our security measures
- •Use automated systems to access our services
5. Content Ownership
You retain ownership of content you create using our services. However, you grant us a license to use, store, and process your content to provide our services.
6. Genwave Agent Terms
When using Genwave Agent to manage your WordPress site, you agree to the following:
- •Agent actions modify your WordPress site in real-time
- •You are responsible for reviewing and confirming Agent actions
- •Undo functionality is available for 30 days after any action
- •Agent commands are logged for security and support purposes
- •Rate limits apply: 10 messages/min, 100 actions/hour
User Responsibility
While Agent includes safety features like action preview and confirmation, you remain responsible for the changes made to your site. We recommend reviewing Agent actions before confirmation, especially for bulk operations.
7. Payment Terms
Subscription fees are billed in advance on a monthly or annual basis through PayPal. All fees are non-refundable except as required by law. Prices are in USD and may be subject to applicable taxes.
13. Credit System & Billing
Our services operate on a credit-based system:
- •Services are provided on a credit-based system
- •Credit costs vary by AI model and content type
- •Credits are deducted based on actual usage
- •Unused credits do not expire while your account remains active
- •Credit balance is non-transferable between accounts
- •We reserve the right to adjust credit pricing with 30 days notice
14. Refund Policy
Our refund policy is as follows:
- •Monthly subscriptions: No refunds for partial months
- •Annual subscriptions: Pro-rated refund available within the first 14 days
- •Credit purchases: Non-refundable once credited to your account
- •Failed generations: Credits are automatically refunded to your balance
- •Service unavailability: Credits may be issued at our discretion
7. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted service. We may temporarily suspend service for maintenance or updates.
12. Third-Party AI Services
Genwave utilizes third-party AI providers to deliver our services. By using our services, you acknowledge that your content may be processed by these providers according to their respective terms and privacy policies.
- •OpenAI (GPT models for text generation)
- •Anthropic (Claude for content creation)
- •Google (Gemini for AI processing)
- •Mistral AI (language models)
- •Perplexity (AI search and generation)
- •XAI (Grok models)
- •Replicate (FLUX and other image generation models)
We do not control how these providers use data for model training. Please review each provider's terms before using our services.
15. WordPress Plugin Terms
When using our WordPress plugin, the following terms apply:
- •Plugin requires an active Genwave license to function
- •Each license is valid for a limited number of WordPress installations (based on your plan)
- •Your domain must have a valid SSL certificate for security
- •We may disable plugin access if you violate these Terms
- •Plugin updates are delivered automatically unless disabled
16. API Usage & Rate Limits
API access is subject to the following conditions:
- •API access is subject to rate limits which vary by plan
- •Automated and bulk requests must respect rate limits
- •We may throttle or suspend accounts that exceed limits
- •API keys are confidential and non-transferable
- •Sharing API keys may result in account termination
17. AI-Generated Content Disclaimer
Important information about AI-generated content:
- •AI-generated content may contain errors, inaccuracies, or outdated information
- •You are responsible for reviewing and editing all generated content before use
- •We do not guarantee factual accuracy or suitability for any purpose
- •Generated content may inadvertently resemble existing copyrighted works
- •You assume full responsibility for any content you publish
8. Limitation of Liability
To the maximum extent permitted by law, Genwave shall not be liable for any indirect, incidental, special, or consequential damages.
9. Termination
Either party may terminate this agreement at any time. Upon termination, your right to use our services will cease immediately.
18. Age Requirement
You must be at least 13 years old to use our services. By using Genwave, you confirm that you meet this age requirement. If you are under 18, you must have parental or guardian consent.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.
11. Contact Information
For questions about these Terms of Service, contact us at:
Email: legal@genwave.ai
Ready to Get Started?
By using Genwave, you agree to these terms. Start managing your WordPress site with AI today.