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It answers your visitors from your own pages, products and documents, in their language, and recommends the right product. When it does not know, it says so.
You choose what the chatbot reads. It answers from that, and only that.
Your site's pages and blog posts, synced from WordPress.
WooCommerce products with price, image and link, kept in sync as your catalogue changes.
Your FAQs, plus PDFs and documents you upload: policies, manuals, price lists.
It says so honestly and offers another way to help, instead of inventing an answer.
Every one of these is a switch in the plugin settings. Turn on what fits your business.
Shows matching products as cards with image, price and a link to buy.
Visitors ask where their order is. The chatbot verifies them by email or order number before it answers.
Collects the details you choose and emails you every new lead.
Offers email, WhatsApp or a phone call when a human should take it from here.
Proactive messages on page load, after a delay, on scroll, on exit intent, or per page.
Visitors can send images, documents and voice messages when you allow it.
Thumbs up or down on answers, and a log of every conversation with a summary of what it was about.
Detects the visitor's language and replies in it. The widget itself comes in English and Hebrew, right to left included.
Add the free Genwave plugin, then the Chatbot plugin from your panel.
Pick pages, posts, products and FAQs. Upload documents. Sync.
Name, welcome message, colours, light or dark, and where it appears.
Turn it on. Watch every conversation in your Genwave panel.
Replies are grounded in what you synced. No browsing the internet, no guessing.
Each site's content is indexed separately, and only your site can query it.
reCAPTCHA on the widget, and logs you can clear whenever you want.
Pick the AI provider behind the answers. Genwave keeps the models current, so you never rebuild.
The Chatbot plugin comes with every Genwave account. The Free plan covers up to 50 conversations a month, and Pro and Business include normal use. No seats and no credits to count.
Yes. Product recommendations and order tracking need WooCommerce. Everything else works on any WordPress site.
It answers from the content you synced. When the answer is not there, it says so and offers another way to help.
Yes. Every conversation is logged in WordPress with a summary, topics and sentiment, and you can delete logs at any time.
No. The Chatbot works on its own. It needs the free Genwave plugin and a Genwave account, and it is part of the same plan.
Conversations are stored so the chatbot keeps context and you have logs. You control retention and can enable reCAPTCHA to keep bots out.
Install the plugin, choose what it reads, and let it talk.